Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
To return an item, please email customer service at firstname.lastname@example.org to obtain confirmation. After receiving a confirmation, place the item securely in its original packaging and include your order number name on order, and mail your return to the address given via email.
You MUST contact us in order to arrange an exchange to ensure that we safely receive your returned product. No exchanges/returns will be accepted that are mailed to an unauthorized return address and or pass 7 days. Upon granting your request for an exchange, we will provide you with the authorized return address. Once your returned order has been received we will contact you to complete processing of your exchange.
● Original shipping fees are non-refundable.
● Return shipping costs are the Customer's responsibility.
RESERVED RIGHTS REGARDING RETURNS
Manes By Monae reserves the right to solely define and limit, refuse, and/or reject returns from customers at any time due to Potential fraudulent or criminal activity: An irregular or excessive returns history: regarding damage, missing items, etc.
For all other inquiries, please contact us at email@example.com